Shipping policy

Welcome to auraaccessorize. Our Shipping Policy provides details on shipping times, costs, and procedures. Please review the following information to ensure a smooth shopping experience.

1. Order Processing Time

  • All orders are processed within 1-3 business days.
  • Orders are processed Monday through Friday, excluding holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

  • Shipping times typically range from 7-15 business days, depending on your location.
  • Delivery times are estimates and may vary based on shipping carrier and destination.
  • Additional delays may occur due to unforeseen circumstances such as carrier delays.

3. Shipping Address

  • Ensure that you provide a complete and accurate shipping address at checkout.
  • Include your postal code to avoid delivery issues.
  • We are not responsible for delays or lost shipments due to incorrect addresses.

4. Shipping Costs

  • Shipping costs are calculated based on the weight and destination of your order.
  • Shipping fees will be displayed during checkout before you finalize your purchase.
  • We offer free shipping on orders over a specified amount, which will be indicated at checkout.

5. Shipping Regions

  • We currently ship to various regions, which can be selected at checkout.
  • International shipping options are available for select countries.
  • Please review available shipping regions and options during the checkout process.

6. Shipping Carrier

  • We use reputable shipping carriers to ensure timely delivery of your order.
  • The choice of carrier may vary depending on the destination and package size.
  • Carrier information and tracking details will be provided once your order has shipped.

7. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email.
  • You can use the tracking number to monitor the status of your shipment on the carrier's website.
  • If you have any issues with tracking, please contact us at [email protected].

8. Delivery Issues

  • If your order does not arrive within the estimated delivery time, please contact us.
  • We will work with the carrier to resolve any delivery issues and provide updates.
  • We are not responsible for lost or stolen packages once they have been delivered.

9. Shipping Delays

  • Shipping times may be affected by factors such as:
  • Weather conditions and natural disasters.
  • Unexpected carrier delays or service interruptions.
  • Customs processing for international shipments.

10. Shipping Restrictions

  • Some items may have shipping restrictions due to size, weight, or regulatory limitations.
  • We will notify you if any restrictions apply to items in your order.

11. Lost or Damaged Shipments

  • In the rare event that your shipment is lost or damaged, please contact us immediately.
  • We will assist with filing a claim with the carrier and provide resolution options.

12. Changes to Shipping Information

  • Once an order is placed, we cannot change the shipping address.
  • If you need to update your shipping information, please contact us as soon as possible before the order is processed.

13. Customer Support

  • If you have any questions about shipping or need assistance, please reach out to us at [email protected].
  • For more information, you can also visit our website at auraaccessorize.com.

We appreciate your understanding and cooperation with our Shipping Policy. Our goal is to ensure that you have a positive experience and receive your orders promptly. If you have any questions or concerns, feel free to contact us.