Shipping policy
Welcome to auraaccessorize. Our Shipping Policy provides details on shipping times, costs, and procedures. Please review the following information to ensure a smooth shopping experience.
1. Order Processing Time
- All orders are processed within 1-3 business days.
- Orders are processed Monday through Friday, excluding holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
- Shipping times typically range from 7-15 business days, depending on your location.
- Delivery times are estimates and may vary based on shipping carrier and destination.
- Additional delays may occur due to unforeseen circumstances such as carrier delays.
3. Shipping Address
- Ensure that you provide a complete and accurate shipping address at checkout.
- Include your postal code to avoid delivery issues.
- We are not responsible for delays or lost shipments due to incorrect addresses.
4. Shipping Costs
- Shipping costs are calculated based on the weight and destination of your order.
- Shipping fees will be displayed during checkout before you finalize your purchase.
- We offer free shipping on orders over a specified amount, which will be indicated at checkout.
5. Shipping Regions
- We currently ship to various regions, which can be selected at checkout.
- International shipping options are available for select countries.
- Please review available shipping regions and options during the checkout process.
6. Shipping Carrier
- We use reputable shipping carriers to ensure timely delivery of your order.
- The choice of carrier may vary depending on the destination and package size.
- Carrier information and tracking details will be provided once your order has shipped.
7. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can use the tracking number to monitor the status of your shipment on the carrier's website.
- If you have any issues with tracking, please contact us at [email protected].
8. Delivery Issues
- If your order does not arrive within the estimated delivery time, please contact us.
- We will work with the carrier to resolve any delivery issues and provide updates.
- We are not responsible for lost or stolen packages once they have been delivered.
9. Shipping Delays
- Shipping times may be affected by factors such as:
- Weather conditions and natural disasters.
- Unexpected carrier delays or service interruptions.
- Customs processing for international shipments.
10. Shipping Restrictions
- Some items may have shipping restrictions due to size, weight, or regulatory limitations.
- We will notify you if any restrictions apply to items in your order.
11. Lost or Damaged Shipments
- In the rare event that your shipment is lost or damaged, please contact us immediately.
- We will assist with filing a claim with the carrier and provide resolution options.
12. Changes to Shipping Information
- Once an order is placed, we cannot change the shipping address.
- If you need to update your shipping information, please contact us as soon as possible before the order is processed.
13. Customer Support
- If you have any questions about shipping or need assistance, please reach out to us at [email protected].
- For more information, you can also visit our website at auraaccessorize.com.
We appreciate your understanding and cooperation with our Shipping Policy. Our goal is to ensure that you have a positive experience and receive your orders promptly. If you have any questions or concerns, feel free to contact us.